Frequently asked questions

PageMD is an AI paging line for outpatient clinics. It answers every inbound call instantly, collects a complete message, and pages the right provider in about sixty seconds. It replaces the operator and the hold queue, not your workflow.

PageMD picks up on the first ring and has a natural conversation with the caller. It captures who is calling, who they need to reach, the patient involved, and the reason for the call, then sends that as a structured page to the correct provider. The caller is finished before a person would have picked up.

No. PageMD does not assess urgency, judge severity, or make any clinical decision. It records who is calling, who they need, and why, then delivers that message. Every clinical judgment stays with your providers.

The people who call your clinic all day: pharmacists verifying prescriptions, referring providers, hospitals, and nurses returning calls. PageMD answers them instead of putting them on hold or routing them through an operator.

PageMD is built with a HIPAA-conscious architecture. Calls and messages are encrypted in transit and access is limited to authorized staff. We sign a Business Associate Agreement with your clinic before any patient information is handled.

Data is encrypted in transit, access is restricted to authorized staff, and pages route only to the provider the caller asked for. Nothing is posted, shared, or sent outside your clinic's directory.

No. PageMD sits on top of your current setup. Providers receive pages the same way they already get messages, so there is nothing new to learn and no system to replace.

No. It takes the repetitive phone intake off your team so they stop relaying calls and get time back for patients. PageMD handles the message. Your team handles the care.

If a call falls outside what PageMD handles, it captures what it has and routes to the backup you set during onboarding, so no caller is left stranded.

Yes. PageMD runs calls in parallel, so every caller is answered at the same time. No busy signals and no hold queue, even during a rush.

As a structured page with the caller, the patient, the reason for the call, and a callback number in a fixed format. Providers get everything they need to respond at a glance, without replaying a voicemail.

Pricing is scoped to your practice and number of providers, and every plan includes the full feature set with no add-ons. Tell us about your clinic and we will put together pricing that fits.

Request access through the site and we will set up a short call to configure PageMD for your providers and complete onboarding, including your BAA. PageMD is currently in pilot with a limited number of clinics.